About us

MapUp is a Silicon Valley tech pioneer revolutionizing the way modern fleets manage tolls billing and payments through its AI-based, software-defined tolling solutions. Operating in over 90 countries across North America, Europe, Asia, Australia, and Latin America, MapUp empowers fleets with accurate toll billing and toll spend insights, leading to reduced billing cycles, improved driver satisfaction, and significant cost savings. At the heart of MapUp's innovative solutions are its flagship products, includingTollGuru® for pre-trip toll intelligence and optimization, TollTally™ for GPS-based near-real-time toll billing, and TollMatch™ for efficient post-trip toll reconciliation and auditing. Learn more about MapUp and its solutions here.

Job description

The Sales Strategy and Operations Manager will partner with the MapUp’s sales, marketing, and customer success teams to improve the effectiveness and efficiency of our go-to-market functions, and will help to drive world-class organizations via support of core operational initiatives, strategic assessments, and program management.

Responsibilities

• Develop a deep understanding of all aspects of the sales, marketing, and customer success businesses, and leverage that knowledge to identify areas for improvement in processes and procedures
• Build strong relationships with go-to-market internal stakeholders and effectively manage expectations
• Perform regular data analysis to monitor and drive increased productivity across the sales, marketing, and customer success organizations, and leverage this data to proactively identify areas for improvements
• Interpret reports and dashboards to help go-to-market managers better understand and interpret their customer’s use of TollGuru app and API, and scale processes by using predictive data analytics
• Assist in core operational tasks, including compensation plan design, account assignments, process design and documentation, and systems updates
• Project manage ongoing programs and initiatives, assisting internal stakeholders to launch new programs and successfully execute existing programs
• Lead the annual fiscal year planning activities including headcount planning, sales territory design, and communication to teams.

Experience and Skills

• 1-10 years of experience
• Experience leading large cross-functional teams through change management programs
• Ability to articulately present and debate recommendations with clients
• Experience with enterprise software or SaaS GTM strategy
• Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
• Experience with SQL and Salesforce reporting preferred
• High-energy, team-first attitude: Motivated to work hard in a fast-paced, ever-changing environment to help our growing business

Good to have

• Experience with SalesLoft, Salesforce, Hubspot

Benefits

Team

You will be joining a team of mapping experts who care deeply about their customers. We are transforming mapping into a practical decision-making tool for commuters, commercial transporters and mobility providers.

Following Are Some Of The Perks

We are a “work family”, a highly collaborative, supportive, skilled, thoughtful, and intellectually curious group of people who are focused on making MapUp a great place to work! Following are some of the perks:

• Full-time, remote position.
• Competitive salary.
• Collaborative and supportive team environment.
• Flexible work schedule to promote work-life balance.
• Company-sponsored work trips.
• Opportunities for professional growth and career advancement.